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Schoolsworks is a multi-academy trust in West Sussex. Our aim is to create small hubs of schools which work closely together to collaborate, share best practice and improve outcomes for children.

Schoolsworks

Downsbrook

Complaints

Through our partnership approach with families, we aim to minimise any cause for complaint. However, we do recognise that sometimes parents and carers may have complaints that they wish to raise. If you do have cause for complaint, please discuss the issue with the class teacher, in the first Instance. If your concerns remain unresolved, then the Assistant Heads or the Head of School will be available to try and help.

We appreciate the importance of sharing concerns and working together to support the children in our care.  A copy of our complaints procedure is available from the Schoolsworks Academy Trust website.